Patient Reviews
The physicians at GI Alliance of Arkansas are among the most reputable gastroenterologists in the state. We are proud to partner with patients so that they can enjoy more comfortable lives. We also understand how helpful patient testimonials are when you're seeking quality care, so we have put together a compilation of reviews from past patients for your convenience. Please browse the feedback below to find out more about how our patient-centric approach has helped others like you find relief from their gastrointestinal symptoms.
Reviews for Springdale
"Everything was detailed, and understandable."
"They where all nice and friendly.they listen to they problems you have answer questions u have and do all they can to help you with whats going on with you I highly recommend"
"Everyone in the office was very professional. I felt they listened to me and were very understanding."
". They are fantastic. They go above and beyond. All are very professional, kind and understanding.I will continue to use them will refer them to friends, family and colleagues."
"They have been very very nice & worked with me while I was sick."
"Thank you GI Alliance for caring and making my quality of life so much better."
"Very professional and friendly service you all are awesome 👍🏻"
"All of the staff, nurse practitioner, RN,,phlebotomist at GI Alliance were professional and caring. I am happy with the care from GI Alliance would recommend Them."
"(Translated by Google) My experience at the GI Alliance clinic was EXCELLENT!!! From the moment you walk in you feel welcome. Thanks to the attention of Shelby Cochran and the nurse who was also my interpreter, they were SUPER!!! with me well, all the staff; They made me feel confident, comfortable and in a very safe place. I appreciate your hospitality. Blessings💜 (Original) Mi experiencia en la clínica GI Alliance fue EXCELENTE!!! Desde que entras te sientes bienvenida. Gracias a la atención de Shelby Cochran y la enfermera quien también fue mi intérprete, se portaron SÚPER!!! conmigo bueno, todo el personal; me hicieron sentir confiada, cómoda y en un lugar muy seguro. Agradezco su hospitalidad. Bendiciones💜"
"Love Dr Cheryl, she takes her time and listens and that’s all you need in a great Doctor!"
"Dr. Paschal has been treating me for 4 years. I wasn't initially impressed or felt a connection. However, through the years I've come to value him and his staff with much admiration. He's the reason I'm alive today. I'm very fortunate to be his patient."
"Excellent very caring and like able and professional."
"This place is great and they are easy to talk with and figure out what’s going on . Great staff as well as the Drs and nurse practitioners💕 thank you !"
"I have been going to GI Alliance for a while and love everyone there!"
"Staff was very courteous and helpful. The assistant who saw me was VERY thorough. I would recommend GI Alliance to anyone who has GI issues."
"The Dr and staff are wonderful."
"The people were nice and the person I seen explained every thing Saud will do everything to help me"
"The nurse practitioner was very professional and very knowledgeable!!!"
"Very Professional and Great assistants in all my Health needs."
"My journey with Dr. Paschall began around 9 yrs ago. He’s treatment was aggressive with in hours of my test results. And I thank him every day for that. Recently I got very sick, and again he did the appropriate testing, & treatment. He has got me back in check & I am getting stable. He’s mannerism is kind & understanding. When my test results come in, I always get notified by his staff of results & if I need any different treatment. I thank you Dr. Paschall & your staff. Deborah Watt"
"My first time at GI and I had a good appt.Staff very friendly and helpful also Apn I seen was awesome and caring so yes would recommend to anyone I know.Thank You!!"
"Dr Wilson was the best she was informative and kind and really cared about how I was doing. Also love dr O’Keefe too I think I have the best care team. Thanks"
"Staff who actually sees you in a timely manner!! Cheryl Walsh is knowledgeable and caring. Thanks!"
"Very knowledgeable and helpful. I am so glad to have found a doctor that is going to be accessible to me."
"Chelsea is very professional and yet compassionate, always listens to me and my concerns! She always answers any questions that I may have in a way that I’m able to understand! I would recommend her to anyone for GI needs!"
"Caring, thorough and professional. The Medical professionals are top notch. The staff also. I highly recommend this group."
"I got great service from the time I walked in until I left. Highly recommend!!"
"I had a really good experience with this GI Alliance of Arkansas everybody's really nice"
"Very efficient and friendly"
"Dr Paschall is so kind, he takes time to listen and to explain. He is very thorough and helps you navigate through your illness. Strongly recommend."
"Everyone was so friendly. Informative and made each appointment a positive experience."
"I love Dr. Walsh. She makes me feel good about myself and eases my anxiety. She is amazing!"
"Amber at the Dallas office was very helpful and nice. I finally got my questions answered. I had been passed around by other employees and Washington Regional. Amber took control, told me when she would get back to me. She got back to me that afternoon. Thanks Amber for your caring and go get it done attitude. We need more people like you Best Regards Nancy Reynolds"
"Professional, friendly, efficient. It was an excellent experience."
"Hi I have been a patient for several years ,I love the service, and all of the workers are dedicated to your health, I will add that billing is terrible, I paid my copay and for months afterwards I was getting billed again and again."
"Great"
"I like to see my Doctor more often than once a year"
"I struggled with loose bowels for 30 yr until I came to this clinic. Helped me have a more productive life."
"Extremely helpful and friendly. Listened and were compassionate."
"Very well taken care of"
"Appointments are always on time without having to wait to be seen. Personnel really care about their patients."
"Friendly staff informative information"
"Friendly, willing to take time to listen about your concerns. Offers suggestions on how to better treat yourself. Does have a lot of questions to go through upon arrival. Can use tablet or paper. Be prepared to arrive at least 15 minutes before actual appointment to answer questionnaire. I prefer the tablet so you can just press the next button to those pages that haven’t changed since last appointment."
"Shelby is excellent. She takes the time to help me understand my condition."
"All is well there. I have been with them for a while now."
"Everyone there were courteous and helpful"
"I have been a patient of Dr. Paschall's for several years, and have always been very pleased with his care. I recently moved with him to his new office, and have also been pleased there. I feel that he cares about me and is familiar with my case, thus giving me more personal advise than someone else would. I recently told him that I trusted his advise about a couple of different matters, and would gladly do what he recommended. He's a keeper."
"This place is absolutely amazing. This team of people set a new standard by which health care should be provided. I am completely in awe of their professionalism, knowledge, and exemplary customer service. Megan the office manager was the kindest person who went above and beyond to help get care for my mom. Pippa the receptionist, Shelby the nurse practitioner, Bailey the scheduler, and Laura the checkout receptionist were all very kind and professional as well. This team is the healthcare field at its best. They are definitely one rung above the everyone else. Thank you!"
"My questions were answered. Appointments for referrals were quickly scheduled. Everyone was kind and friendly. They seemed compassionate to me"
"Great team and always treat me great!"
"Great customer service and friendly staff. Dr. O’Keefe and Shelby are both excellent providers and actually take time to listen to your questions and concerns."
"I have used Dr. Paschall for several years and he is amazing. I was extremely impressed with everyone and everything at my most recent appointment. I have and will continue to recommend Dr. Paschall to anyone needing a caring physician."
"My visits always go well and on time with Dr. Paschal. The new office is very nice, great views and easy to access. I get good care with GI Alliance. I definitely recommend."
"One of the best doctors I have, very little wait time to see Dr Paschall. He answers all my questions and doesn't rush through the visit. Him and his staff are very kind and polite people."
"The staff, nurses and doctors are very friendly while being professional. They are well educated in their field of medicine. I waited less than 10 minutes in the waiting room before being called to an exam room.Things progressed in a very timely manner once in the exam room. Was told “I will call you tomorrow with tests results.” They did call and discussed the results and a plan of action to help."
"I love Cheryl but office staff is very slow"
"Great clinic, Cheryl Walsh and Dr. Moore are great."
"Very pleasant and knowledgeable caregiver."
"Dr. Paschall has been my doctor for 18 years and he is one of the best doctors I have. I have recommended him to my brother and friends."
"Very sufficient, conveniently located, dedicated to well being of the patient."
"I arrived early and they still got me right in. Everyone with whom I interacted was professional and nice."
"Everything was great with one exception. The nurse that called me back and asked the 1st questions seemed to be having a less than stellar day. I felt as if I were an inconvenience for some reason. It was later in the day and they are all probably tired, but being friendly isn't that difficult. I had a bad experience with a customer once. They described me as being politely hostile. Now I understand how they felt. Otherwise, everyone was great and very helpful."
"Cheryl listened carefully, asked questions, then discussed options with me. She also is checking on my diagnosis from my recent hospital stay. I could not have asked for more."
"The nurse who took me back to enter my medical info to the computer was excellent. I am disappointed in the attitude of the PA I saw next. She seemed disinterested and dismissive when I described issues I’ve been having with acid reflux. I have never sent a less than thoroughly positive response to a medical interview before today."
"The staff are nice and professional and really care about your medical care and communicate with you quickly if you have emergency issues"
"They are compassionate and really listen to my concerns."
"Have been patient since 2014 and every appointment has been fantastic. Everyone always friendly and knowledgeable. Also Cheryl is one reason I'm still alive. My wife and I love her for what she's done for us. She's very special!"
"Had a good experience. Very professional and explained everything in a way that anyone could understand."
"Dr. Paschall & the entire staff were considerate, professional & made me feel at ease. The check-in process went smoothly & my procedure was on time (& it was late afternoon). When I went to pick up the prep at my pharmacy, I was informed that my insurance required a pre-auth for this particular prep. It was suggested I call the clinic to let them know. I did, & another prep was called in with new directions emailed to me the same day by the clinic. This was my first procedure of this kind & I could not ask for a better experience. Dr. Paschall told me my results quickly & he was very cool. The discharge instructions were easy to follow & they made sure I had emergency numbers if needed. 10 out of 10 recommend!"
"Very nice and clean office, building, etc. Very kind from the front desk to the nurses and doctor, explained everything Very well and give you the patient all the options but gives you the best professional opinion. Great care team."
"Very friendly and respectful staff, took time to actually listen and talk about my symptoms and didn't make me feel like I was imagining symptoms like other physicians I have seen."
"Very caring staff. Good information and communication before and after procedure."
"I love Dr. Sydney Vinson and Cheryl Walsh. They both are great and know their stuff. They have great bedside manner all the time. They care about their patients and are very easy to talk to. I've gone to them for years. I would and do recommend them to people."
"Very kind and understanding staff. Also, for what it's worth, the new location is beautiful."
"Dr. Moore is an amazing doctor that really cares about his patients health, he take the time to tell you everything and leaves no questions unanswered. I highly recommend him to anyone."
"Wonderful new facility. Friendly, professional staff. Dr. Paschall is so nice and has taken excellent care of me for years. Highly recommend!"
"My first visit with Chelsea (NP) was ģreat. She was very attentive, listened to me and asked pertinent questions. She summarized my concerns, made her recommendations, and consulted with a physician in the practice and called me back in just a few days as she promised."
"Great place very nice people"
"Excellent all around. Ez to talk to snd great listener. Answered all questions i had"
"I had to call several times to get a call back, however they were absolutely wonderful when I went for my exam and very understanding and helpful."
"This group is absolutely "Top Notch". While I don't know of anyone that enjoys ANY part of a colonoscopy, they are something we do for our health/life sustainability. GI Alliance of AR made the entire procedure totally painless and tolerable. Dr Paschall was great, the entire staff put me at ease. I would highly recommend Dr Paschall and GI Alliance of Arkansas!"
"Everybody from check in to checkout were nice and professional. Easiest colonoscopy to date. I will definitely be using him again in the future and I will definitely be recommending him to my patients."
"Awesome places the staff are very friendly."
"Professional and caring. She listened. I felt both understood and safe there."
"There was confusion on my appt but they worked me in. All the staff were very polite, friendly and efficient"
"Everyone was very nice. Appointment was professional and prompt. Highly recommend."
"I’ve been a patient with GI Alliance for some time, but recently after my husband’s diagnosis with cancer made it harder for me to be seen in the clinic - they gave me the option for a telehealth visit. Which helped my hectic schedule SO much easier- and my health wasn’t pushed aside so that I could continue to take care of things at home."
"The staff did a wonderful job!"
"Streamlined check in. Receptionist was very helpful Cheryl Walsh didn't leave me stuck in a room. Saw me on time and listened to me about my symptoms"
"My Nurse and my Doctor were very informational. Great experience"
"All the staff was very professional and informative. Dr Paschall was prompt and did an excellent job."
"Extraordinary experience! I felt like their most important patient!"
"Very professional, their biggest problem is (if it is a problem) they are overbooked and it rakes too long for you get an appointment. If you a"
"Everyone was so friendly, informative, patient, and timely!"
"Highly recommend Dr. Chad Paschal, very professional and caring."
"Dr. Paschall & his staff are very professional & friendly. They made sure I was comfortable & aware of all aspects of my procedure. It was great that they also followed up AFTER the procedure to check on my well-being."
"Cheryl was very kind and helpful!"
"I have seen a nurse practitioner for my needs. The staff at this clinic have all been extremely helpful, courteous and very professional. The one Telemed appointment I had was a great experience, as were the office visits I have had."
"Caring and positive atmosphere to make it as easy as possible to get exams done."
"Very good and informative."
"Very nice man and did a good job on my windshield."
"Extremely informative and friendly."
"I love my doctor, his nurse practitioner, and nurses. They go above and beyond for me and I feel like I get the best care out there."
"They are very friendly and helpful."
"From the time I checked til I checked out everyone person was very nice and any questions I had were answered! Highly recommend them!"
"I love Shelby she listens and we have a conversation about what is going on with me and I feel heard when I see her."
"I have nothing but great things to say about Dr Pascal and North Hills Endoscopy. They took great care of me and were so pleasant to deal with through it all. So I say thank you and God Bless You all."
"Everyone was very polite and helpful"
"My visits have been good and Cheryl Walsh has been very good to work with."
"My provider Cheryl Walsh is amazing. She is kind but straightforward and makes difficult conversations much easier to have. I wish all my medical providers were like her. I can't say enough."
"Chelsea Marquis took time to listen, really listen. Something so rare in today’s world."
"I was listened to and a EDG was scheduled. It makes me feel like I may get some answers. It is always nice when they listen to you closely instead of just thinking that you’re a complainer and old."